Last updated December 16, 2010
Our commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
How to contact us
The Information we Collect
At various times you may contribute your personal data to us. For example, when opening an account, providing trading instructions, transacting business and/ or when submitting any contribution, reply or content, in order to process an inquiry concerning a specific business or event featured in our Site.
The information we collect directly from you includes information required to communicate with you, including your name, mailing address, telephone number, e-mail address and to identify who you are. We also collect demographic information when you open an account, including, birth date, education, occupation, etc. and information about your transactions with us. We also assess your trading experience, your approximate annual income and approximate net worth to assess your financial position.
How we use your personal information
Our primary purpose in collecting your personal data is to provide you with the services you requested in a quality and secure manner and those which we believe will optimize your use of our Site. You agree that we may use your personal data for the following purposes:
- To verify your identity and contact information.
- To establish and set up your trading account and issue an account number and a secure password.
- To maintain your account activity, and contact you with account information
- To improve our Site (we continually strive to improve our Site offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To personalize your experience (your information helps us to better respond to your individual needs)
- To process transactions and orders your make through or in connection with the site and registration thereto.
- To administer a promotion, survey or other site feature
- To send periodic emails, updates and newsletters.
- To prevent activity we determine to be potentially illegal; and
Share of Information with our Affiliates and Partners
We may share information with affiliates if the information is required to provide the product or service you have requested or to provide you the opportunity to participate in the products or services our affiliates offer. We may also forge partnerships and alliances, which may include joint marketing agreements, with other companies who offer high-quality products and services that might be of value to our clients. In order to ensure that these products and services meet your needs and are delivered in a manner that is useful and relevant, we may share some information with partners, affiliates and alliances. This allows them to better understand the offers that are most relevant and useful. The use of your personal information is limited to the purposes identified in our relationship with the partner or affiliate.
Disclose of Your Personal Data to Non-Affiliated Third Parties
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. However, we may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. In addition, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Process of your personal data
Your personal data (also referred to as personal information) - that is, data that identifies you, or from which you are identifiable - will be collected, processed, stored and used by us, and if and when applicable may be passed to and processed by our subsidiaries and/or affiliated companies and other data processors acting under contract with us. In that context, we may engage another business to help us to carry out certain internal functions such as account processing, order fulfillment, client service, client satisfaction surveys or other support services or data collection activities relevant to our business. We may also provide a party with client information from our database to help us to analyze and identify client needs and notify clients of product and service offerings. Use of the information shared is strictly limited to the performance of the task we request and for no other purpose. All third parties with whom we share personal information are required to protect personal information in a manner similar to the way we protect personal information.
Personal data contributed by or collected from users may be stored and processed in any country in which we or our affiliates, subsidiaries or agents maintain facilities. By using our Site, you acknowledge and agree that you may be transferring your personal data outside of the country in which you have contributed it, and that you consent to any such transfer of information outside of your country.
Without limiting from the generality of the foregoing, residents of the European Economic Area (“EEA”) should not that information we collect from you may also be transferred to, and stored at, a destination outside the EEA including the United States. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers.
Protection of Your Collected Personal Information
We take appropriate technical and organizational measures to guard against unauthorized or unlawful processing of your personal data and against accidental loss or destruction of, or damage to, your personal data.
All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
In order to protect your privacy we urge you:
(1) to protect against unauthorized access to your use of the Site; (2) to ensure no-one else uses the Site while the user's machine is "logged on" to the Site service; (3) to log off or exit from Site when not using it; and (4) where relevant, to keep your password or other access information secret.
Some of the pages on our Site use a feature of your browser called a "cookie" that are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
We may share Site usage information about visitors to the Site with reputable advertising companies for targeting our Internet banner advertisements on this site and other sites. For this purpose, pixel tags (also called clear gifs or web beacons) may be used to note the pages you"ve visited. The information collected by the advertising company through the use of these pixel tags is not personally identifiable.
You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set (Check the "Help" menu of your browser to learn how to change your cookie preferences).
If you reject all cookies, you will not be able to use certain features and offerings of the Site. However, many features of the Site do not require that you accept cookies.
Correction or update of your information
We allow our users the option to change or modify information previously provided. This may be done through the sending of a request to that effect to firstname.lastname@example.org.
Opt-out of receiving marketing communications from us
You may opt-out of receiving marketing communications from us by contacting us at email@example.com.
Changes to this Privacy Statement